Branch Manager

Date Posted: 27/03/2025

Location: Ellon

Job Description

Position Type: Full time / Permanent

Aberdein Considine are looking for a Branch Manager to join our team based in Ellon. The successful candidate will manage staff and encourage a positive working environment while ensuring client satisfaction. 

KEY RESPONSIBILITIES

  • Bring out the best in estate agency staff by providing training, coaching, development and motivation
  • Ensure staff are suitability trained to conduct role
  • Address customer and employee satisfaction issues promptly
  • Ensure full and proper implementation of and adherence to Firm Policies and Procedures
  • Locate areas of improvement and propose corrective actions
  • Share knowledge with other branches and Area Manager/Estate Agency Director on effective practices, market trends, competitor activity, business opportunities and needs
  • Network to improve the presence and reputation of the branch and Firm
  • Assist with preparation of budgets
  • Monitor expenditure/cost controlling
  • Managing supplier relationships and escalating any issues
  • Setting daily schedules for the team/managing workloads
  • Assist with recruitment
  • Develop solutions for problems that arise
  • Lead by example

Requirements

QUALIFICATIONS

Essential

  • Educated to Higher level or above
Desirable
  • Educated to Further Education level
SKILLS AND EXPERIENCE

Essential

  • Strong oral and written communication skills
  • Good presentation skills
  • Well presented and professional
  • A pleasant, confident manner
  • Tact, discretion and respect for confidentiality
  • Reliable and honest
  • Possess good interpersonal skills
  • Able to adapt to different professional and social environments
  • Ability to plan and prioritise own workload
  • Ability to work under pressure within a face paced environment
  • Work well as part of a team
  • Able to lead and motivate a team
  • Previous estate agency or property sales experience
  • Proven track record of achieving targets
  • Experience of cross selling and building business
  • Must be able to work both unsupervised and with upper management
  • Ability to meet sales targets
Desirable
  • Proven estate agency branch management experience
  • Sufficient knowledge of modern management techniques and best practices
  • Familiarity with industry rules and regulations
  • Previous management experience in a similar environment
  • Leadership and human resources management skills
KNOWLEDGE

Essential

  • Local property market conditions
  • Local economic factors
  • Advertising mediums relevant to the property industry
  • An understanding of financial services products
  • Knowledge of the conveyancing process (buying and selling)
  • Extensive knowledge of the firms processes and policies
Desirable
  • Local Authority Building Standards/Planning Process
APTITUDES

Essential

  • Natural ability to sell
  • Personable
  • Relates to people
  • Handles conflict well
  • Good at solving problems
  • A natural leader
  • Self motivated and ambitious
  • Hands on approach to management


How Do I Apply?

Online: Application Form

Download: Application Form

E-mail: recruitment@acandco.com

Mail: Human Resources Department
Aberdein Considine
5 - 9 Bon-Accord Crescent
Aberdeen
AB11 6DN